Wales’s Volunteers Are Carrying Cross-Border Healthcare
Cross-border health transport is a significant and growing area of need for patients, leading to increased demand on the Community Transport sector. Most of this demand is currently being met by volunteers, an almost invisible workforce that is directly enabling health and wellbeing for patients in Wales and England, that is under increasing pressure.
CTA Cymru were invited to give evidence to the Welsh Affairs Committee as part of their inquiry into cross-border health arrangements between Wales and England. On 22nd April 2026, Gemma Lelliott and Michelle Clarke travelled to Westminster to give evidence in session, alongside Alyson Thomas (Chief Executive of Llais) and Stacey Keegan (Chief Executive of Robert Jones and Agnes Hunt Orthopaedic Hospital).
To inform our evidence, we conducted a snap survey with CTA members who we believed may be involved in delivering health transport that crosses the border between Wales and England – more than 57% of our respondents are currently delivering these journeys, and their feedback was added to intelligence already held by the CTA Cymru team.
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