What is the Community Connector Service?

The Service helps people in Powys (aged 18+) and their families or carers, to access community-level services and activities that will help them maintain independent lives and which help prevent their circumstances deteriorating to a point where they might need higher level health or social care services.

The service can also help support people when they return to home from hospital by helping other Third Sector services, such as Red Cross, identify additional local services that may be needed.

What does the Service do?

The Service:

  • Handles referrals or requests from organisations or individuals seeking to obtain support from local community and voluntary organisations for people who may be in need of services such as befriending, shopping, advocacy, home adaptation, community transport, or support with specific health related concerns such as Dementia.
  • Works with the individuals referred to it to identify their requirements and then supports them to access the community services or activities that they feel are right for them and seeks to provide this information on first contact with the individual using a "right first time" approach.
  • Participates in local GP surgeries; brokering access to Third Sector support for frail/elderly patients across the whole of Powys as part of the Powys Teaching Health Board's (PtHB) 'Virtual Wards' service model.
  • Works within the multi-disciplinary teams in community hospital settings, providing support and guidance for local teams on what services are available locally which may assist people in getting out of hospital more quickly.
  • Helps identify areas of unmet need or gaps in service provision; evidence which is then used to help inform the planning of public sector and Third Sector services

Where does the service operate?

The Community Health and Well-Being Coordination Service covers the whole of Powys. However, not all areas of Powys currently have a Community Connector based in them. Referrals or enquiries for people in those community areas without a local Community Connector are handled by Community Connectors operating via Powys People Direct.

The community areas currently being covered by locally based Community Connectors are:

Community Area

Community Connector

Office Base

Brecon

Sharon Pritchard

Neuadd Brycheiniog - Brecon

Bro Ddyfi

Sioned Pritchard

Care Centre, Machynlleth

Builth Wells and Llanwrtyd Wells

Anne Clark

Glan Irfon - Builth Wells

Crickhowell, Hay on Wye and Talgarth

Annabel Judson

Bronllys Hospital & Hay GP Surgery

East Radnor (Knighton/Presteigne)

David Coffey

Knighton Community Support offices

Llandrindod Wells and Rhayader

Mathew Bailey

PAVO offices, Llandrindod Wells

Llanfyllin and Welshpool

Sheela Hughes

Llanfyllin Youth & Community Centre

Llanidloes

Suzanne Iuppa

Llanidloes Hospital

Newtown, Montgomery & Llanfair Caereinion

Claire Powell

PAVO Offices - Newtown

Ystradgynlais

Sally Richards

Ystradgynlais Community Hospital

How can I access the service?

You can make a referral to the Service through any of the following:

How can I find out more?

If you have any queries about the Community Connector Service please contact Clair Powell (PAVO)

Where to find us

Llandrindod Wells Office

Unit 30
Ddole Road Industrial Estate
Llandrindod Wells
Powys
LD1 6DF

01597 822 191

Newtown Office

Plas Dolerw
Milford Road
Newtown
Powys
SY16 2EH

01686 626 220

Get in touch

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