ProMo-Cymru is running a free course for third sector organisations in Wales.
Designing Digital Services is a practical course facilitated through the Newid programme, funded by the Welsh Government. It aims to empower third sector organisations in Wales to digitally transform services using the Service Design methodology.
Individuals or teams from organisations will be supported to design, test and develop new digital/hybrid services or rethink existing services.
During the programme participants will:
- Get the opportunity to solve a real-life challenge that your organisation is facing
- Dedicate time and space to test out new ideas and approaches
- Learn new things about your service users and their needs
- Receive mentoring and guidance from digital experts
- Learn how to develop digital services that are person-centred by using the Service Design methodology
- Experiment with new digital tools
- Gain access to digital tools and resources
Who is this course for?
To register for this free course, you must work for a Welsh third sector organisation. You can sign up either because you are curious about digital services and want to know more, or because you are currently designing (or redesigning) a digital service.
What’s the course format?
The course consists of 2 parts. The first one is a webinar introducing the Service Design methodology and why it works for digital services. You can chose to only attend the first part, or if you have a service design project you complete the second part where we will support you in developing your digital service.
Important dates?
- Application deadline – 27th of September 2023
- Webinar: Introduction to digital service design – 4th of October or 10th of October, 10am-1pm (on Zoom)
or
- In person prototyping – 15th of November 2023 (there is a potential for another date depending on numbers)
There are a limited number of spaces, sign up early to make sure you get a spot.
