Dear key stakeholder

I would like to thank you all for your feedback in Phase 2 of the EMRTS Service Review which has closed this week.

This second phase, that began in October 2023, has once again focused on listening to your comments, queries and gathering of feedback on the options that were developed from your Phase 1 feedback.

As Phase 2 closes, there are some points I’d like to reassure you on:

I have emphasised throughout both phases that the purpose of this Review is to ensure that as many people as possible benefit from the excellent clinical outcomes;

Importantly, this means that those who receive the service now, will continue to receive the service in the future, this is about building on the success of the service for more people to benefit from the critical care interventions delivered at scene;

I have also emphasised, that this is not ‘just about numbers’: The modelling is a helpful tool when considering all factors holistically within the overall evaluation framework;

I stressed at the end of Phase 1 of the EMRTS Service Review engagement that no decision had previously been made on this issue and that has remained the case during Phase 2.

Now that Phase 2 window has closed, your feedback is being thematically analysed.

Alongside your feedback, the options developed will be shortlisted and assessed through the agreed evaluation framework.

The outcome of the evaluation will lead to a recommended option for the Emergency Ambulance Services Committee to consider and ultimately decide on.

You have my continued commitment to conclude this Review with the rigour and integrity it deserves.

My sincere thanks once again for your interest, time, and valuable contributions on this important matter.

Thank you.

Best regards,

Stephen Harrhy

Chief Ambulance Services Commissioner