A contract for the provision of direct payment support is ending in March 2023 giving council the opportunity to listen and respond to people who use the service.

In future, residents in receipt of direct payments for their care and support needs will be able to access a range of providers to help them to do this.

Independent living advice that provides support around advice, management, and carer recruitment, will be managed by the Council. It is hoped this change will improve links with existing Council managed services to ensure a better experience for individuals and their employees.

It is also anticipated that there will be a range of payroll providers from which direct payments recipients can choose from, rather than a single option as is currently the case.

These changes will be taking place over the next few months and those involved will be informed and supported throughout the process to ensure there is minimal disruption to them.

The needs of the people of Powys remains paramount and the Council will continue to work with all direct payment providers and recipients to ensure that continuity of support is available for those individuals concerned and is not compromised in any way.

The Council recognises the work and contribution current direct payment providers have made in the past, particularly during the Coronavirus pandemic.

Direct payments are made by the council to some people with care and support needs so that they can arrange their own help in a way that best suits them.

To be eligible the person must have received a social services assessment which supports their need for some form of social care.

If you are looking for information or advice on care and support, then Powys County Council’s Social Services may be able to help you:

•           For adults contact ASSIST on 0345 602 7050 or online: https://en.powys.gov.uk/contactassist

•           For children and families contact the Powys Front Door on 01597 827666

Both contacts may also be used to raise concerns about the welfare of a vulnerable adult, or a child or young person.

If you think some equipment might make your life easier, then impartial advice is available on the Powys AskSARA website:

https://powys.livingmadeeasy.org.uk/

The Dewis Cymru website can also be used to find local and national organisations and services that can help you: https://www.dewis.wales/home