But there’s more to the company than pipes, taps and sewers. The human touch is all-important, too.

They have a dedicated Care and Assistance team based in Wrexham, supporting their customers in any way they can, whatever they need.

Another perfect example of the company’s approach can be seen in Katie Wood, their Community Partnership Specialist. We spoke to her recently about the support she and her colleagues provide to water users across our area.

Read more in our PAVO Health & Wellbeing Blog