Welcoming people into your space is vital to ensuring that those who need it most feel able to use your space. Hostmanship is the art of making people feel welcome. Jan Gunarsson maps out six key areas of this: serving, maintaining the big picture, taking responsibility, caring, knowledge and dialogue.

https://blog.moneysavingexpert.com/2022/10/martin-lewis--new-guide-to-set-up-a-warm-space---somewhere-for-p/

Link the Guide : https://cdn.ymaws.com/cilip.site-ym.com/resource/resmgr/cilip/information_professional_and_news/press_releases/2022_10/a_warm_welcome_2022.pdf