Sage and Thyme Foundation Level Training 2020

Powys Teaching Health Board, in partnership with care homes and the voluntary sector are putting on Sage & Thyme training, a method of teaching the communication skills required to provide psychological support to people who are concerned or distressed, by recognising, listening and responding to their concern

What?

This half-day foundation level training is relevant to all staff who manage complaints, from the very informal at ward or departmental level, whether this be from patients or staff members, to formal complaints through the 'Putting Things Right' process.

Evaluations from previous sessions, almost without exception, said the course was 'good' or 'very good' and identified several key points that they could use in their everyday practice to improve communication and bring difficult discussions to a satisfactory conclusion.

Be one of the first to lead the way.

When?

Each session runs promptly from 12.30 to 16.00 hrs. Booking is essential and latecomers will not be admitted.

19 February 2020 in Llandrindod Wells

18 March 2020 at Ystrad Day Hospital

14 April 2020 - Welshpool - tbc

May - Builth Wells - tbc

18 June 2020 - Bronllys

16 September 2020 Welshpool - tbc

12 November 2020 at Royal Welsh Showground, Llanelwedd, Builth Wells

Booking 

For PAVO / Independent Care Home Staff: Online booking form

(Or alternatively email ruth.middleton(at)pavo.org.uk )

Health Board Staff: Sally.Stephens@wales.nhs.uk

Where to find us

Llandrindod Wells Office

Unit 30
Ddole Road Industrial Estate
Llandrindod Wells
Powys
LD1 6DF

01597 822 191

Newtown Office

Plas Dolerw
Milford Road
Newtown
Powys
SY16 2EH

01686 626 220

Get in touch

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