The service is a drop off model, with hearing-aids being left with a member of their team outside the location, and then repaired inside. People will be then asked to wait in their vehicles or return at a specified time.

Locations

Llandridod Wells clinic at the Rock Park Spa.

Park Terrace, Llandrindod Wells LD1 6AU

2nd Monday of the month 10am-1pm

NEXT CLINIC MONDAY 11TH JANUARY

Newtown clinic at Plas Dolerw

Milford Rd, Newtown SY16 2EH

4th Tuesday of every month 10am-1pm

NEXT CLINIC TUESDAY 26TH JANUARY

Safety 

To keep staff, volunteers and NHS hearing-aid users safe, the service has introduced some changes to support sessions:

- Hearing-aids must be placed in a labelled envelope with a name, issue and contact details for return.

- A member of the RNID team will collect the envelope from the client, outside the venue.

- Clients will be asked to wear masks when handing over their aid.

- Clients can either wait in their vehicle or return later to pick up their hearing aids. They will not be allowed to wait inside the premises.

- Hearing-aids can be dropped off by friends or family on behalf of a user.

Contact

In addition to the new distanced sessions, RNID continues to support NHS hearing aid users over the phone and by email. For more information:

Call Rachael Beech on 07552165800 or email Rachael.beech(at)rnid.org.uk

Or contact the RNID Information Line:

Call 0808 808 0123

Email information(at)rnid.org.uk

Text message 0780 000 0360

Relay UK 18001 then 0808 808 0123

Textphone 0808 808 900