Jobcentres are open to all customers who need to see their work coach whilst priority will be given to new customers and young people (aged 18-24) who are at risk of long term unemployment.

To keep everyone safe, customers won’t need to come into the Jobcentre unless they are asked to.

Jobcentres will continue to operate in accordance with current health and safety guidelines, for example social distancing. As a result, capacity limits will be reduced and will differ within each Jobcentre.

The safety of all people and jobcentre customers remains paramount.

Therefore, if you are considering using any amenities or facilitate any event in the Jobcentre please get in touch  with Clair Rumsby so that she can check availability. 

You may need to consider alternative COVID-secure premises or digital delivery methods if the Jobcentre is unable to accommodate your request.

This approach will ensure Jobcentres continue to provide the right level of support for all customers and give everyone the best chance of finding their way back into work.