Emergency 999 Text Service

In an emergency you need help quickly. The 999 emergency text service allows you to access support swiftly and safely in situations where it might not always be easy, or possible to ring for support.

The 999 text service is an alternative to ringing for support. It's useful for anyone who is deaf or hard of hearing or has speech impediments. It's also an easy and safe way for people in vulnerable situations to access emergency services without drawing attention to making a phonecall. You need to register for the service in advance and it is recommended that you only use emergency SMS to contact the emergency services only if you've no other option. This is because it will take longer than the standard voice 999 service or the Text Relay 18000 service. Find out more about how to set up your registration below.

999 Emergency Service

Where to find us

Llandrindod Wells Office

Unit 30
Ddole Road Industrial Estate
Llandrindod Wells
Powys
LD1 6DF

01597 822 191

Newtown Office

Plas Dolerw
Milford Road
Newtown
Powys
SY16 2EH

01686 626 220

Get in touch

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