This is for new applications only
As a member of Mass Vaccination - Way finder Marshalls, you will provide guidance to visitors face to face at several points of the site. This guidance will enable visitors to flow through the site following signage and social distancing practices. The role requires you to reach out to visitors to support them to get to their intended destination within the grounds.
Main Activities:
Actively approach visitors to guide them in the right direction
Proactively advise visitors of social distancing practices.
Signpost visitors to different departments within the site
Chatting and listening to those in need, and providing comfort and assurance in a supportive manner
Without breaking confidentiality rules, reporting concerns directly to mentor/supervisor
Preparing refreshments for patients/visitors/staff/volunteers
Volunteer Qualities:
Exemplary communication skills
Good listener and non-judgemental
Confident and assertive approach to ensure
Helpful, friendly and caring
Ability to empathise at the correct moments
Previous experience of working with in a customer service environment
Additional Requirements:
Commitment to confidentiality regarding patient, staff, family and volunteer information
Undertake an orientation and shadowing
Undertake further role related specific training
The All Wales COVID-19 Workforce Risk Assessment is part of the volunteers suitability for the role
Rota to cover shifts from 8am-8:30pm 7 days per week