Volunteering News

Rhayader Community Support rises to the challenge

“I couldn’t have done without them at this time”

From the chemist...
... to the client
The Arches logo
Powys RPB logo
Welsh Government logo

The Arches (Rhayader & District Community Support) is an independent charity set up in 1985, based in The Arches in the centre of Rhayader. They  provide a range of services for local people and work with other local organisations to encourage community involvement and enhance people’s lives. 

During the Covid-19 crisis the organisation saw a sharp increase in demand for their services and applied to the C-SERT emergency fund to enable them to meet it. With the help of the funding they have been able to co-ordinate additional volunteers to help vulnerable community members with everything from shopping deliveries to dog walking.

So far their team have 

  • Delivered 54 prescriptions

  • Shopped and delivered 86 bags of shopping 

  • Supplied 12 foodbank parcels

  • Set up 17 telephone support/befriending matches 

  • Made around 200 phone calls to check on people’s welfare

  • Organised 2 dog walker volunteers

  • Compiled, printed and delivered 1500 bulletins to households in Rhayader and district

Some of those supported said: 

“So very helpful- helping everybody with their medicines and food shopping, they have been so good at this time”

“Very efficient when I ring for shopping and Del (the volunteer) is so cheerful and kind.” 

“My chats with the arches staff and volunteers have been a lifesaver”

“I look forward to seeing Billy (the driver) with my food deliveries “

“It is so good to have foodbank here in Rhayader”

“I couldn’t have done without them at this time”

The Powys Community Sector Emergency Response Team (C-SERT) and PAVO have worked together to distribute small grants to help communities respond to the Covid-19 emergency. The C-SERT Emergency Fund is drawn from the Welsh Government Integrated Care Fund (ICF), allocated by the Powys Regional Partnership Board (RPB).

Where to find us

Llandrindod Wells Office

Unit 30
Ddole Road Industrial Estate
Llandrindod Wells

01597 822 191

Newtown Office

Plas Dolerw
Milford Road
SY16 2EH

01686 626 220

Get in touch


Trusted Charity