The Active Offer is providing a service in Welsh without someone having to ask for it.
Service users don’t usually realise that they can ask to receive their services in Welsh, so the active offer gives reassurance and enables any service users that want/need their services in Welsh can have their preference granted.
It's also got to do with compliance of Welsh language legislation – the Welsh Language Measure (Wales) 201
Through Welsh awareness, understand what the language and the culture means to individuals.
Step by step! It’s important that organisations and individuals know that it’s a process and doesn’t happen overnight.Ask away! PAVO can offer support and guidance.
The Welsh Language Development Officer for PAVO is working on resources that will help your organisation deliver the active offer, such as an information pack, a 3rd sector phrasebook and much more.