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Action on Hearing Loss Cymru - Hearing Aid Support Volunteer Opportunity

Goals for this role:

To provide support and advice to hearing aid users, their families, carers, community groups and professionals.


  • Visit service users within their homes and support community drop in sessions
  • Undertake basic maintenance on hearing aids such as re-tubing and battery replacement
  • Sign post other agencies that may be beneficial to the service user, such as the Sensory Impairment Team
  • Monitor the number visits carried out and feedback to Volunteer Co-ordniator
  • Promote the work of RNID
  • Meet with other RNID volunteers to discuss the project and suggest any improvements

Skills needed:

  • knowledge of or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people
  • friendly, reliable and approachable manner
  • ability to listen to questions and to answer appropriately
  • happy to work with a wide range of people especially the elderly


Opportunities locally througout North and Mid Wales


The length of each session can vary, from an hour at a home visit to three hours at a community drop in session. The level of commitment depends entirely on the volunteer


You will need to be able to travel locally to different places, whether by car or public transport. Expenses will be reimbursed, according to the RNID Travel and Subsistence Policy

Support and Supervision:

Regular support will be given by your Volunteer Co-ordinator especially in the early stages of your role as you settle in. you will also recieve informal support from other RNID volunteers as you work together and attend each other's sessions.

Training/learning needed:

RNID offers full on-going training for all volunteers including a one-day induction programme and further training specific to the volunteering role.

This may include:

  • Accredited training in Understanding Hearing Loss and Hearing Aid Support and Basic Maintenance
  • Volunteers also have the opportunity to attend other information sessions including those run by RNID's Regional Communications and Information Office

Benefits: What will you gain by becoming a volunteer for RNID:

  • Training - learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people;
  • Experience - meeting new people in different situations, building new friendships with other RNID volunteers;
  • Fulfillment - knowing that the information you provide will make a real difference to those who receive it, and raising deaf awareness throughout society as a whole;
  • Expenses - all expenses incurred as a result of your volunteering will be reimbursed, according to the RNID expenses policy;
  • Opportunity to try other volunteering roles within RNID.


You will be required to complete a Criminal Records Bureau check, at some of your work may include working with vulnerable adults.

What Next?

Thank you for showing an interest in volunteering with Action on Hearing Loss. If you are interested in becoming a volunteer, please contact:

Rachael Beech Powys Service coordinator

Tel: 07552165800.

10 February 2017 11:28

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