Helping organisations
Improving peoples lives
01597 822 191

Powys Befriending Service becomes the 1st service in Wales to be awarded the Befriending Quality Mark

Powys Befriending Service with PAVO (Powys Association of Voluntary Organisations) has worked hard over the past nine months and recently been awarded the Qib in recognition of their safe and competent service which is run across Powys.

Launched by Befriending Network Scotland in 2010, Quality in Befriending [QiB] is a quality award specifically for befriending projects. The standards outlined in QiB link closely to the Befriending Code of Practice and the credit-rated Vital Skills in Befriending training course. Befriending Networks is a member of the Accreditation Providers Forum [APF] and QiB is listed in the APF's Quality in the Voluntary Sector Guide.

QiB was developed by BNS with input from:

  • Charities Evaluation Services (originators of PQASSO)
  • the Accreditation Providers Forum
  • a reference group of quality award providers and assessors
  • a pilot group of 13 diverse befriending projects

QiB assesses the core work of befriending projects and does not aim to assess the wider organisation. The nine Practice Areas covered by QiB are:

  • client referrals, assessments and waiting lists
  • volunteer recruitment, assessment and selection
  • volunteer training
  • matching
  • reviews and ongoing support for clients and befrienders
  • endings
  • risk management and safety
  • project resources
  • monitoring & evaluation, and implementing change

The service has helped and supported many clients to improve their quality of life and has had measurable benefits on their independence and confidence.

Powys Befriending Service is a project to improve the independence of people over 50, to maintain their social networks and remain in their own homes for as long as they are able. Clients may need support as a result of an illness, mental distress, disability, bereavement, isolation, loneliness retirement or having recently moved in to the area and having no social network.

Befrienders visit people in their own homes or in the community to provide companionship and support for a maximum of 12 months. They will help to promote personal choice, aim to increase self- respect, support existing personal skills and the development of new opportunities.

CRITERIA Aged over 50 - Live in Powys - Lonely - At risk of Losing independence - Isolated

If you wish to make a self - referral and refer on behalf of somebody else please see the contact details at the bottom of this page. There is no charge for this service

In 2001 there were 51,000 people in Powys aged over 50, this is 40% of the population. This figure is forecast to rise to 46% by 2016. 20% of these people have life long limiting illness

Volunteer Opportunity

Can you find time to be a volunteer befriender to improve the quality of life for people over 50 If you:

  • Can spare at least 2-3 hours a week
  • Have good listening and communications skills
  • Have empathy for the needs of others around you
  • Have a sense of commitment
  • Have an understanding of despair, loneliness and isolation.

we would like to hear from you.


For more information contact:

01597 822191

and ask to speak to a member of the befriending team



join PAVO

All voluntary organisations and community groups in Powys are invited to become members of PAVO. Membership is Free ... find out more

@PAVO Tweets @PAVOTweets

THE CAVE FOUNDATION - Grants up to £7,000 for local & national charities in working in fields of health, welfare, c……

Dementia Action Week: the best way to find out what helps: listen to a person living with dementia and a carer - Fr……

THE EDGE FUND Grants up to £3,000 for organisations that are taking action to challenge the abuse of power and work……

Click to search for community and voluntary organisations within Powys

Powys Voluntary Sector

Find information here about the 4,000+ voluntary organisations in Powys including how to access the Info-engine database


PAVO provides training courses on all aspects of running community groups and voluntary organisations ... find out more

Powys Transport Training Agency provides transport related training courses and information ... find out more

Powys Mental Health Team

The Powys Mental Health Team provides information, support, representation networks, advice and training to the Third Sector on any aspect of mental health services in Powys ... find out more

Children and Young People

A network for organisations and groups who support, help, play and work with children, young people and their families, helping them to share good practice, work together and link to the CYP Partnership ... find out more

Health, Social Care & Wellbeing

Have your say and keep informed about how the Third Sector contributes to Health and Social Care services in Powys ... find out more

Community Transport

Community Transport meets the transport needs of communities where these needs are not or cannot be adequately met by public and/or commercial transport ... find out more

Community Development

PAVO's team of Development Officers can provide you with practical support to help develop your community group or voluntary group and its activities ... find out more

Click here to tell us what you think of our services
Third Sector Support Wales
PAVO is a member of Third Sector Support Wales