This post is funded by Powys Teaching Health Board Charitable Funds Committee, and is based in Powys Association of Voluntary Organisations (PAVO) to enhance the experience of patients using the "Attend Anywhere" consultations. 

The project will strengthen access to services by having technical volunteers available virtually and face to face in a community setting to set patients up with their arranged appointment.

· Work closely with all PAVO services (particularly the Community Connectors) to initiate the project

· Work with Powys Library Service and other community-based venues to establish support hubs in North Powys

· Develop hubs in suitable venues in a community settings

· Promote the initiative

· Recruit and support a minimum of 10 PAVO volunteers with a weekly timetable of support and be their main contact.

· Ensure volunteers receive relevant induction, training and regular support including volunteer supervision

· Gather, present and analyse data for monitoring and evaluation purposes

The Digital Project Coordinator will:

• Locate potential community venues in North Powys to hold video consultations - Using the knowledge of the local Community Connectors and by linking with Powys Library Service

• Establish hubs in suitable locations – ensuring each location is suitably equipped and meets required standards

• Recruit, train and support a minimum of 10 PAVO volunteers

• Ensure volunteer cover provided at hubs to meet service requirements

• Maintain close liaison with PAVO/volunteers/Venues to ensure service operates effectively

• Inform stakeholders of initiative – including Health & Social Care Professionals using existing networks

• Use a range of digital and print media to promote across Community settings

• Create generic email address and booking system so patients can pre-book either virtual support or support at the hub & publicise these

• Establish a system to gather feedback from both patients and professionals

• Maintain accurate and up to date records of service statistics, ensuring that all information is kept up to date in accordance with PAVO and Powys Teaching Health Board requirements and that objectives and results are achieved within the agreed budget.

• Provide regular updates for Powys teaching Health Board on project progress

• Undertake a 6-month review of pilot, to inform future planning

• Work across PAVO to provide a co-ordinated approach to volunteering service delivery

Experience

· Project leadership, development and management

· Networking

· Capacity building and community development

· Multi-agency partnership working

· Reaching and supporting isolated and/or excluded groups

· Monitoring and evaluation

· Recruiting, supporting and retaining volunteers

· Designing and delivering training

· Health & Social Care service delivery

Knowledge

· Widening access to health and social care services

· Understanding of the role of and the current issues affecting the voluntary and community sector and the opportunities offered through increasing digital inclusion

· Understanding why people volunteer and how to support them in their chosen role

· Understanding the importance of monitoring and effective evaluation

· Knowledge of variety of digital applications

• Understanding of and commitment to Equality and Diversity