Category: Frontpage
Citizens advice Bureau-Improving access to telephone advice in Powys
Over the last two years Citizens Advice has been working on its strategy to transform the CAB service and substantially improve access to advice and has created a programme of work to enable it to do so. On particular aspect of this work is the creation of a Citizens Advice Telephone service named ' Adviceline Cymru'.
Citizens Advice is committed to ensuring that local funding is used for local communities and has built in systems and safeguards that will prevent one area becoming a burden on or taking advantage of another.
As part of he creation of Adviceline Cymru, Citizens Advice is in partnership with the bureaux of Wales creating a Wales wide bi-lingual telephone advice service using Virtual Call Centre technology.
Powys Citizens Advice became part of this service on 5th July 2010.
Muriel Ryan, County Manager, Powys CAB said'Enquiries to bureaux across Wales rose by 11% last year. Adviceline Cymru will enable more people in Wales to access free confidential advice on any issue they may have.'
Powys CAB Telephone Advice contacts are:
Powys Telephone Adviceline - 0845 601 8421
Tuesday and Wednesday only 10am to 2.30pm
Adviceline Cymru - 0844 477 2020 Monday to Friday 10am to 4pm
join PAVO
All voluntary organisations and community groups in Powys are invited to become members of PAVO. Membership is Free ... find out more
Information Sheets
PAVO has over 130 information sheets with information and practical guidance for community groups and voluntary organisations ... find out more
Training
PAVO provides training courses on all aspects of running community groups and voluntary organisations ... find out more
Powys Transport Training Agency provides transport related training courses and information ... find out more
Powys Agency for Mental Health
Powys Agency for Mental Health provides information, support, representation networks, advice and training to the Third Sector on any aspect of mental health services in Powys ... find out more
Children and Young People
A network for organisations and groups who support, help, play and work with children, young people and their families, helping them to share good practice, work together and link to the CYP Partnership ... find out more
Health, Social Care & Wellbeing
Have your say and keep informed about how the Third Sector contributes to Health and Social Care services in Powys ... find out more
Community Transport
Community Transport meets the transport needs of communities where these needs are not or cannot be adequately met by public and/or commercial transport ... find out more
Community Development
PAVO's team of Development Officers can provide you with practical support to help develop your community group or voluntary group and its activities ... find out more
