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Sage & Thyme Foundation Level Training Course - April, May & June

First home delivered Sage & Thyme Foundation Course

Sage & Thyme Foundation Level Training Course

Powys Teaching Health Board, in partnership with care homes and the voluntary sector is introducing Sage & Thyme training, a method of teaching the communication skills required to provide psychological support to people who are concerned or distressed, by recognising, listening and responding to their concerns.

This half-day foundation level training is relevant to all staff who manage complaints, from the very informal at ward or departmental level, whether this be from patients or staff members, to formal complaints through the 'Putting Things Right' process.

DATE: Monday 23rd April 2018

VENUE: Welsh Government Building,

Royal Welsh Showground, Builth Wells, Powys

TIME: 12.30 Registration

Prompt start 13.00 to 16.00 hrs

Booking essential

(N.B. if you are late you will not be able to take part!)

To watch a video and see more information follow the link; www.sageandthymetraining.org.uk/wbr /about

There are 7 spaces available for Third Sector and 7 for Independent Care Homes on each session.

Evaluations from the first session in February, almost without exception, said the course was good or very good and identified several key points that they could use in their everyday practice to improve communication and bring difficult discussions to a satisfactory conclusion.

The next 2 courses will be on;

15th May and 26th June both from 12.30 to 16.00hrs.

Be one of the first to lead the way - to book a place please contact:

For PAVO/Independent Care Home Staff: Online booking form

(Or alternatively email ruth.middleton@pavo.org.uk )

Health Board Staff: lowri.aplin@wales.nhs.uk

27 March 2018 16:02
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