Community Sector Emergency Response Team

Community Sector Emergency Response Team (C-SERT)

PAVO, within the county’s partnership arrangements, has established a Community Sector Emergency Response Team (C-SERT).

This comprises county organisations that offer volunteer support and emergency response services alongside partners from Powys County Council and Powys Teaching Health Board.

The notes from C-SERT meetings can be accessed by clicking on the links below.

The main vehicle for supporting communities will be our Community Connector service - please click here for details. Through this service we will be working with others to develop local support networks.

Our Community Connectors can be contacted on 01597 828649 / community.connectors(at)

We are also recruiting volunteers to help statutory health and care services during this period.  You will be able to choose in which area or community you'd like to volunteer.

Please click here for COVID-19 Powys Health and Care Volunteering opportunities  on the Volunteering Wales website.

Please register to join an opportunity if you would like to help us help others in these difficult times. If you would like more information about volunteering or help to register as a volunteer, please email volunteering(at)

We will also ensure that people, communities and organisations have the necessary information and support to keep safe and to help each other. Please register for our C-SERT bulletins by sending your name and email address to



17th March 2020


There is some limited ICF Funds available to constituted Social Value Sector organisations and informal groups working in partnership with their local Social Value/Third Sector Organisation and/or Community Council to support essential / emergency response effort.

This funding will only be available for the first quarter period of 2020/2021 (April to June) but this may change as the situation progresses.

The funding is for emergency activity to support the following types of activity (not an exhaustive list)

 Shopping for both the elderly, those in self isolation / quarantine and those key workers such as health and social care staff who may not have time to get what they need.
 Collection and delivery of prescriptions
 Helping people pay or sort their bills.
 Driving, collection and delivery of items and equipment.
 Befriending and helping to combat the inevitable loneliness and isolation that some people will feel over the coming months.
 Collecting information to help inform the volunteer effort and identify the jobs that need doing
 Supporting other charitable organisations to do much needed work such as food banks, meal and snack preparation etc.
 Working with the homeless to ensure their needs are met and they stay safe.

A Total Fund of £37,000 is available, no upper or lower limits have been set for the amount requested.

The Community Service Emergency Response Group (C-SERT) will oversee the application and allocation process and will make decisions on the best use of the available resource, their decision will be final.



Volunteering and Community Initiatives Support

As society responds to the ever-changing situation in relation to delaying the spread of the coronavirus, we are increasingly aware that people and communities are organising themselves in order to offer mutual help and care. Such initiatives are often impressive and inspiring. PAVO can help you in a number of ways as you seek to support your neighbours and wider community. Examples of our help include:

  • Recruiting volunteers
  • Assessing volunteers
  • Training volunteers
  • Community connection and coordination
  • Liaising with statutory agencies such as County Council and Health Board

If you would like help and support to develop volunteering and/or community initiatives, please contact us 01597 822191 / info(at)

Where to find us

Llandrindod Wells Office

Unit 30
Ddole Road Industrial Estate
Llandrindod Wells

01597 822 191

Newtown Office

Plas Dolerw
Milford Road
SY16 2EH

01686 626 220

Get in touch


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